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Terms & Conditions

Your Space Pilates

Welcome to Your Space Pilates. By attending our sessions—whether Pilates, remedial massage, vibroacoustic therapy, onsite classes, retreats, or virtual sessions—you agree to these Terms & Conditions.


We may update these terms from time to time. Continued participation means you accept any changes.

Health & Safety First
Your sessions are designed to nurture your body and nervous system. Please let us know if you have any injuries, medical conditions, or are pregnant. Always consult your healthcare provider before starting a new exercise or therapy program. Stop immediately if you feel pain, dizziness, or discomfort. Sessions are not a replacement for medical care and participation is at your own risk.

Bookings & Payments

  • All sessions must be booked and paid in advance.

  • Remedial Massage is a health fund claimable session: You are responsible for submitting your claim and confirming coverage.

  • Prices may change from time to time; bookings are secured at the agreed rate.
     

Cancellations & Refunds

  • Private 1:1 or onsite sessions: Cancel more than 24 hours in advance to reschedule. Less than 24 hours: you will forfeit your session.

  • Group sessions & retreats: Notify at least 48 hours in advance to transfer your booking. Late cancellations may not be refunded.

  • Missed sessions without notice are non-refundable.

 

Age Requirements

  • Pilates: 16+

  • Massage & vibroacoustic therapy: 18+

 

Onsite Sessions

  • Travel within 10 km of Your Space Pilates Studio is included. Beyond 10 km: $0.88 per km. 

  • Parking must be provided.

  • Clients must provide a safe, clear space suitable for the session.

 

Behaviour & Respect

  • Please be courteous and respectful to instructors and other participants.

  • Unsafe or disruptive behaviour may result in removal from the session without refund.


Your Experience & Liability

  • All sessions involve physical activity or therapeutic touch and carry inherent risks.

  • You acknowledge these risks and accept personal responsibility for your participation.

  • Our instructors are highly experienced but not medical professionals. Please disclose any conditions before sessions.


Virtual Sessions

  • Ensure you have a safe, clear space and a stable internet connection.

  • Recording or sharing sessions without permission is prohibited.


Privacy & Personal Information

  • We collect personal details for bookings, communication, and health fund claims.

  • Your information is secure and will not be shared without your consent, except where required by law.


Pregnancy

  • Pilates sessions are suitable up to 14 weeks unless otherwise modified.

  • Special pregnancy sessions are available for later stages.

  • Please inform us of pregnancy before massage or vibroacoustic sessions.


Gift Vouchers & Class Packs​

  • Packs and vouchers are for the purchaser only and only be transferred with prior consent. They are non-refundable.


Changes to Sessions

  • We may reschedule sessions due to instructor illness, weather, or unforeseen events.

  • Credits or alternative dates will be offered when possible.


Public Health & Safety

  • Sessions follow current health guidelines.

  • Credits may be offered if attendance is restricted due to public health regulations. Refunds are not guaranteed.


Governing Law

  • These Terms are governed by the laws of Queensland, Australia.

  • You agree to the jurisdiction of Queensland courts.

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